b-MOLA Canada Return & Exchange Policy

**Effective Date:** [May 6, 2026]

At b-MOLA Canada, your satisfaction comes first. We offer **30-day free returns—no questions asked** for eligible items purchased directly from us.

Return Window

You have **30 days from delivery date** (or purchase date for in-store) to return items.

Start Your Refund

Click “Start Refund” to begin.

You’ll be redirected to our simple refund form. Fill it out with your order details, and we’ll handle the rest.

Free Returns

Returns are **completely free**. We provide prepaid return labels or pickup within the 30-day window. No restocking fees.

How Returns Work

  1. Click Start Refund and complete the form.
  2. We’ll send a prepaid label and instructions.
  3. Ship it back—we’ll process your refund after receipt.

Refunds

Refunds return to your original payment method within 3-10 business days after we receive your return. Processing time depends on your bank.

Exchanges

Want to swap for something else? Use the refund form and note “exchange” in your request—we’ll check stock and arrange it.

Exceptions (Final Sale)

– Accessories like **filters, NCCO reactor components, and cable plugs** once opened

– Items marked “final sale” at purchase

– Personalized or custom orders

Damaged/Defective Items

Contact us immediately via the refund form for replacements or refunds—no 30-day limit applies.

Questions?

Reach us anytime at info@bmolacanada.com. Policy updates apply to future purchases only.